FREQUENTLY ASKED QUESTIONS


Q: How many years has your company operated a business that provides data to clients?

- The company was founded and began raw location data sales operations in 2014

Q: How many individuals are currently employed by your company?

- Thirty (30) and growing

Q: What service(s) do you provide?

- Raw Mobile Location Data

- Point-of-Interest Data

  • Q: Either unfiltered or filtered to meet specific Client criteria

 - Unfiltered data is defined as delivering all available raw location data to the end-user

- Filtered data is defined as delivering raw location data specific to predefined criteria – as an example, only delivering data that has: minimum of 5 events per day, horizontal accuracy of less than 50 meters, 4 decimals precision, etc.

Q: How is the data is collected (e.g. data entry fields completed by user, cell tower triangulation, reverse IP lookup, mobile SDKs, Bidstream, etc.)?

- All data (GPS) is collected directly from the mobile devices via server-to-server integrations with app publishers. 

Q: What are the jurisdictions for which you provide services?

- Global coverage panel for Mobile Location Data. Can be limited to specific regions or countries based on client criteria. Southeast Asia or on-demand for POI data.

Q: What is a general description of the data?

- All location data provided is raw location event (GPS) activity generated by mobile device

- No individually identifiable data, such as name, address, or phone number, is provided

- Data can be delivered either unfiltered or filtered to meet specific client criteria

- POI data is gathered and verified by our proprietary app and can be customised demand

Please refer to our Location Data Dictionary and Schema

Please refer to our POI Data Dictionary and Schema

Q: What hygiene do you perform on the data?

- The data have not, and do not, undergo any transformational changes unless specifically requested by the client.

- We do perform data cleansing to check for malformed data, proper timestamps, legitimate locations, duplicate events etc.

- We also run various algorithms including noise reduction and geohash assignment

Q: What are the data protection laws to which your firm is subject?

- We work with the applicable privacy laws in connection with the use, collection and disclosure, including required consumer consent and opt-out provisions covering location data

- We work with governmental and regulatory bodies to ensure we are up to date on the ever-changing laws and regulations

- Specific data protection laws that Quadrant is subject to: Singapore PDPA, EU GDPR and CCPA

Q: Is the data GDPR compliant?

- Yes

Q: Is the data CCPA compliant?

- Yes

Q: Are you the original source of the data underlying the products or services provided?

- Yes, for publishers with a direct server-to-server setup

-Yes, all POI data originates from Quadrant's exclusive app Geolancer

- No, for publishers integrating a partner SDK. We work on a direct basis with publishers and app developers/platforms to secure the data

Q: Has the data undergone any transformation (for example, anonymization) or is provided in its native form?

- No. The data have not, and do not, undergo any transformational changes unless specifically requested by the client. For example, if a client requests that all data be hashed as per SHA 256, we will accommodate and deliver accordingly

Q: What is the data delivery mechanism and frequency of the data to clients?

- Location data - data is usually delivered via a data push from Quadrant (check data delivery blog)

- POI data - bulk delivery on-demand

Q: What is the data delivery frequency?

- Data delivery can be adjusted to accommodate client-specific requirements

- Unfiltered feed is usually delivered on a daily basis but can be delivered on a more/less frequent basis as requested by the end-use client

- Filtered feed delivered based on client criteria daily, weekly, monthly, and quarterly

Q: Do you provide any tools to allow for utilization of the data?

- Yes. Pease see Location Data Algorithms – tools developed by the Quadrant Data Science team to assist partners with leveraging and using the location data.

1: Location Algorithms

2: Geofence Query

3: Footfall Query

4: Nearest POI Model

Q: Is a privacy policy referenced during the collection of data?

- Yes, the privacy policy is referenced and available during the user opt-in

- Apps obtain opt-in consent directly from users – usually during the first use launch

Q: Do you have obtained consent to use an individual’s data?

- Yes, all apps obtain opt-in consent directly from users – usually during the first use launch

Q: Is there a mechanism by which the individual can exercise choice to “opt-out” or prevent transfer of their data to third parties?

- Opt-out is available both at the app level as well as on our website

Q: What steps are taken to ensure that your partners are legally entitled to sell the data to you so that you can in turn provide it to us?

- Contractual relationships with all data partners and privacy policy audits

Q: Do you have a sample of mobile applications under which individual data is collected?

- Yes, opt-in screen shots and privacy policy examples can be provided

Q: Has your company, or any of your principals, officers, employees or representatives ever been (i) fined, disciplined, sanctioned, suspended, etc. by a governmental or self-regulatory body or subject to any action by a regulatory body or government agency; or (ii) subject to any material litigation?

- No

Q: Is there any litigation currently pending or, to your knowledge, threatened against your company, your affiliates or your principals, officers, employees or representatives?

- No

Q: Does your company have a comprehensive set of internal compliance policies and procedures covering your activities?

- Yes. Covering both security procedures and general HR policies

26. Does your company have an internal compliance and/or legal function?

- Yes

Q: Are your employees trained on rules and regulations in regard to: material non-public information, confidential, proprietary information, and privacy of personally identifiable information?

- Yes

Q: Please describe such training (substance, frequency, who conducts it, who participates).

- Annual online training program with required participation for all employees

Q: Has the company been the subject of any complaints or disputes related to data collection, use, aggregation, disclosure or distribution?

 - No

Q: Do you, your Data Partners or your Data Vendors engage in web scraping to collect data? If so, what steps are taken to ensure that web scraping is permitted by the target websites and conducted in accordance with applicable law?

- No


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